Our services
Provide a general summary of the services you provide, highlighting key features and benefits for potential clients.
Digitalization
Digitalization is the process of using digital technologies to transform traditional (manual or analog) systems, operations, or services into digital formats. It enables businesses, governments, and organizations to improve efficiency, accuracy, accessibility, and scalability.
Data processing
Data Processing is the process of collecting, organizing, converting, and analyzing raw data to generate meaningful and usable information. It plays a vital role in helping businesses make informed decisions, automate workflows, and improve efficiency.
Process Outsourcing Services
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Technical Support Outsourcing
Technical assistance to customers including Software/hardware troubleshooting, Network or system support, Installation guidance, Helpdesk services via chat, email, or phone Common in IT, telecom and electronics sectors.
Customer Service Outsourcing
Responding to queries or complaints, Order tracking and returns, Account or billing support, 24/7 multilingual assistance, 📞 Used widely in e-commerce, banking, healthcare, and travel industries.
Business Process Outsourcing
BPO refers to outsourcing non-core business operations to external service providers. It can be: Back-office BPO: Data entry, payroll, HR, accounting, Front-office BPO: Customer support, sales, marketing, Popular in banking, insurance, retail, logistics, and more.
Knowledge process Outsourcing
Knowledge Process Outsourcing (KPO) We deal of core, information-related business activities that are crucial to a company's value chain. Unlike traditional Business Process Outsourcing (BPO), which focuses on routine tasks like customer service or data entry, KPO involves higher-level tasks that require advanced analytical and technical skills.
Form Filling Projects
Form filling projects involve entering data into structured digital forms from handwritten or scanned documents. These are non-voice, accuracy-focused tasks commonly outsourced by companies for digitization.
Data Entry Projects
Data entry projects involve inputting, updating, or managing data in digital systems like spreadsheets or databases. These tasks require accuracy, speed, and are often part of back-office operations.
PDF conversion projects involve transforming PDF files into editable formats like Word, Excel, or text. They are common in data digitization and require accuracy and formatting consistency.
PDF Conversion
Image Conversion
Proof Reading
Html Conversion
HTML Conversion involves transforming documents like Word, PDF, or Excel files into clean, structured HTML code for use on websites. It ensures proper formatting, responsive design, and web compatibility.
Proofreading involves reviewing written content to correct grammar, spelling, punctuation, and formatting errors. It ensures clarity, accuracy, and professionalism in documents.
Image conversion projects involve converting images into editable text or document formats using manual typing or OCR tools. These are used in digitizing printed or handwritten content.